Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to ceo86, Bangladesh's trusted online casino and sports betting platform. At ceo86, we are deeply committed to protecting the privacy and personal data of all our users. This Privacy Policy explains in clear terms what information we collect, why we collect it, how it is used, and the rights you hold over your own data. By accessing or using the ceo86 platform — including our website at ceo86.club and any related services — you confirm that you have read and understood this policy.

This policy applies to all registered users, visitors, and anyone who interacts with the ceo86 platform in any capacity. If you are a resident of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other region of Bangladesh, this policy governs how your data is handled when you use our services. ceo86 is strictly for adults aged 21 and above.

2. Information We Collect

To provide a safe, functional, and personalised experience on ceo86, we collect various categories of information. This includes data you provide directly to us, as well as technical data gathered automatically during your use of the platform:

• Registration data: full name, username, date of birth, email address, and mobile number.
• Identity verification documents: national ID (NID), passport, or other government-issued identification required for KYC compliance.
• Financial and payment data: transaction records, bKash or Nagad wallet references, deposit and withdrawal history — note that full payment credentials are never stored on our servers.
• Usage data: IP address, device type, browser type, pages visited, session duration, and interactions with games such as cricket betting, slots, and live casino.
• Cookies and tracking data: session cookies, preference cookies, and analytics identifiers as described in our Cookie Policy section below.

3. How We Use Your Information

ceo86 uses the personal information collected for clearly defined, legitimate purposes. We do not process your data in any manner that goes beyond what is outlined here. The primary purposes for which your data is used include:

• Account management: creating and maintaining your ceo86 account, verifying your identity, and enabling secure access to your profile.
• Service delivery: processing deposits and withdrawals, managing bonuses and free spins, and enabling gameplay on cricket betting, slots, Dragon Gate, Ocean Lord, and all other available titles.
• Regulatory compliance: fulfilling legal obligations including anti-money laundering (AML) checks, KYC verification, and responsible gaming requirements.
• Customer support: responding to queries, resolving disputes, and improving the overall support experience for players across Bangladesh.

4. Payment Data & Financial Security

ceo86 supports deposits and withdrawals through popular Bangladeshi payment methods including bKash, Nagad, Rocket, Upay, and select bank channels such as Dutch-Bangla Bank, City Bank, and BRAC Bank. We take financial data security extremely seriously. All payment transactions are handled over encrypted SSL connections.

• We do not store full card numbers or complete mobile banking credentials on our servers.
• Payment references and transaction IDs are retained only for the period required to complete the transaction and meet regulatory record-keeping obligations.
• Our fraud prevention systems may analyse transaction patterns to protect both players and the platform from unauthorised activity.
• In the event of a suspected fraudulent transaction, we may temporarily restrict account access pending investigation — your cooperation in such cases is appreciated.

5. Cookies and Tracking Technologies

ceo86 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device. They help us keep you logged in securely, load the correct language settings, and understand which game categories — such as cricket betting or slots — are most popular among our Bangladeshi player community.

You may adjust your cookie preferences through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain features on the ceo86 platform. We do not use cookies to collect sensitive personal information beyond what is necessary for the platform to function.

6. Sharing Your Information

ceo86 does not sell, rent, or trade your personal data to third parties. We only share information when it is strictly necessary to operate our services or comply with legal requirements. The limited categories of third parties who may receive your data include:

• Payment processors: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, and affiliated banking partners — only the minimum data required to complete the transaction is shared.
• Game providers: reputable studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming may receive anonymised session data to power their games on our platform.
• Regulatory and law enforcement authorities: where we are required by applicable law, court order, or regulatory direction to disclose user information. We will notify you whenever legally permitted to do so.
• Technology and security partners: trusted service providers who assist us in operating the platform, detecting fraud, and ensuring data security — all bound by strict confidentiality agreements.

7. Data Retention

ceo86 retains your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable laws and regulations. Account data is retained for the duration of your active membership and for a defined period thereafter to comply with financial audit, AML, and dispute-resolution requirements. Once the retention period expires, data is securely deleted or anonymised so it can no longer be associated with you personally. You may request early deletion of non-legally-required data by contacting our support team at [email protected].

8. Your Rights Over Your Data

As a user of ceo86, you hold a set of rights in relation to your personal data. We are committed to honouring these rights promptly. Your key rights include:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any data we hold is inaccurate or incomplete, you have the right to request its correction.
• Right to erasure: in certain circumstances you may request that we delete your personal data, subject to our legal retention obligations.
• Right to object: you may object to any processing of your personal data that is not strictly necessary for contractual or legal purposes, including direct marketing communications.

9. Children and Age Restrictions

ceo86 is strictly an adults-only platform. We do not knowingly collect or process personal data from any person under the age of 21. Our registration process requires date of birth verification, and KYC checks are conducted to confirm age eligibility. If we discover that a user is under 21, their account will be immediately suspended, any funds held will be returned through the appropriate channel, and all related data will be securely deleted in accordance with this policy. Parents and guardians are encouraged to use appropriate tools to prevent minors from accessing online gambling services.

10. Data Security Measures

ceo86 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that limit who within our organisation can access personal data, regular security audits and penetration testing to identify and address vulnerabilities, and secure, encrypted storage for all sensitive data at rest.

While no digital system can be guaranteed to be entirely breach-proof, ceo86 adheres to industry best practices and continuously improves our security posture. If a data breach occurs that poses a risk to your rights, we will notify affected users within a reasonable timeframe and take all steps required to limit the impact.

11. Changes to This Privacy Policy

ceo86 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, applicable laws, or industry best practices. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this policy periodically. Your continued use of the ceo86 platform following any update constitutes your acceptance of the revised policy.

12. Contact & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ceo86 handles your personal data, please reach out to our dedicated support team. We aim to acknowledge all privacy-related enquiries within 2 business days and resolve them within 14 business days. You can contact us at: [email protected]. Please include your registered username and the nature of your request in your message so we can assist you efficiently. All privacy enquiries are treated with strict confidentiality.